Privacy Policy

Last Updated: March 17, 2026

Effective Date: March 17, 2026

Memmo LLC (“we,” “our,” or “us”) operates the Memmo mobile application (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

A. Personal Information (Sales Representatives & Managers)

We collect:

  • Name

  • Email address

  • Phone number

  • Organization/company affiliation

  • Role within the organization

B. Sales Activity Data

We collect:

  • Audio recordings of sales pitches

  • Pitch duration

  • Location data (if enabled by the user)

  • Outcome tags (sale closed, follow-up set, not interested, etc.)

  • Performance analytics generated from recordings

C. Limited Customer Information

We may collect the homeowner’s name for internal pitch identification purposes only.

We do NOT intentionally collect:

  • Homeowner phone numbers

  • Homeowner emails

  • Payment details from homeowners

  • Sensitive personal information from customers

D. Payment Information

Subscription payments are processed securely via Stripe. We do not store full credit card information on our servers.

Payment processing is subject to Stripe’s privacy policy.

  1. How We Use Information

We use collected information to:

  • Provide performance analytics

  • Improve coaching and training tools

  • Allow managers to monitor team performance

  • Maintain account security

  • Process subscription payments

  • Improve and develop new features

  • Operate, maintain, and improve the Service

  1. Audio Recording & Consent

Users are responsible for complying with all local, state, and federal recording laws. By using the recording feature, users represent that they have obtained all necessary consents required under applicable law.

We are not responsible for any misuse of recording features by users.

  1. Data Storage & Security

We implement commercially reasonable technical and organizational safeguards to protect user data.

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

  1. Data Sharing

We do NOT sell personal data.

We may share information:

  • With your organization’s authorized managers

  • With service providers (e.g., Stripe)

  • When required by law

  1. Data Retention

We retain data for as long as your account is active and as necessary to comply with legal obligations.

Users may request deletion of their account and associated data by contacting:

main@getmemmo.com

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Request restriction of processing

To exercise these rights, contact us at:

main@getmemmo.com

  1. Children’s Privacy

This Service is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

  1. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted within the app and/or on our website.

  1. Contact Us

If you have questions about this Privacy Policy, contact:

Memmo LLC

getmemmo.com

main@getmemmo.com

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